A Complete Social Media Management Tool
Enhance Customer Satisfaction with AI-driven Omnichannel CX and Support.
Key Features
Analytics
Cloudsocial is a powerful social media management tool that brings advanced analytics functionality right to your fingertips. With our platform, you can easily track and analyze the performance of your social media campaigns, gain valuable insights, and make data-driven decisions. Simplify your social media management and optimize your online presence with Cloudsocial.
Publish and Schedule
CloudSocial allows you to organise all your social media content in one convenient location, eliminating the need to switch between platforms or manually manage spreadsheets for content posting. Our Social Calendar provides a unified view of your content schedule, simplifying the entire process of planning, posting, scheduling, and overseeing posts across multiple channels.
Social Listening
CloudSocial is a robust social media management and listening platform that helps businesses monitor, analyse, and engage with their audience in real time. It analyses social media sentiment, assesses campaign effectiveness, monitors competitors, benchmarks performance, and compares brand presence. CloudSocial measures engagement metrics supports major platforms like Facebook, X, Instagram, LinkedIn, and YouTube, and consolidates data into a cohesive view.
AI Content
CloudSocial is a cutting-edge social media management tool that harnesses the power of AI to generate optimized and original content for your social posts. Say goodbye to the hassle of plagiarism with our innovative paraphrasing technology. Experience swift content creation and take your social media presence to new heights with CloudSocial.
Omnichannel Social Customer Care
The integration between CloudSocial and Freshdesk transforms customer support operations. Incoming messages from social media platforms can seamlessly be tagged as Support Issues, automatically converting them into helpdesk tickets within Freshdesk. Additionally, CloudSocial users can conveniently access Freshdesk tickets directly within the CloudSocial Omnibox interface, enhancing the efficiency of centralised customer support management.
Share compelling content that connects with your target audience.
CloudSocial is an all-in-one tool for managing, and publishing your social media content.
Centralized Social Management
Control multiple social accounts simultaneously, engage with several prospects at the same time, and provide superior customer experience.
Team Collaboration
Team collaboration is the backbone of effective social media management. With the right tools and strategies in place, your team can work together seamlessly to create engaging content and build a strong online presence.
Scheduling Efficiency
Save time and simplify social media management, plan and schedule your posts in advance using a CloudSocial. This allows you to Create & Schedule content, and manage all your posts from one centralized dashboard.
Up-to-date Inbox
Your comprehensive all-in-one social media solution. Stay organized, actively engage with your audience, and track performance seamlessly with our user-friendly tool. Experience efficient social media management today!
Convenient Scheduling Options
Schedule social media posts through several social media handles on multiple channels. Customize post frequency, timings, and channels for maximum impact and engagement. Gain a holistic view of your content plan with our cross-platform social media calendar.
Optimized Engagement With Omnibox
Respond to queries, comments, posts, and feedback from multiple social accounts in real-time. Gain brownie points from customers by always staying connected using our social media tools.
Analytics & Reports
Let data-driven insights guide you towards success. CloudSocial provides you intuitive reports to help you understand consumer preferences and customize your branding strategy accordingly.
Provide your clients with a cohesive and branded experience.
Put your brand center-stage with a completely customizable interface to match your values.
Manage all your Social Media from One Place
Control multiple social accounts simultaneously, engage with several prospects at the same time, and provide superior customer experience.
Create, schedule, and post your content on multiple social channels from the CloudSocial platform to maximize visibility and brand awareness. Remain omnipresent on all social media channels 24x7.
Stay updated on the latest social media trends and events. Monitor all your social channels and spot prospects from miles away with custom keywords using Social Media Listening.
Track your social media performance and customize your branding strategy using CloudSocial's detailed insights and analytics reports.
Best Support in the Business
You always get quick and friendly help, surpassing the speed of our competitors.
30-minutesresponse time
Expect a response within just 30 minutes, ensuring rapid assistance and efficiency.
24*7Support
Round-the-clock support, 24 hours a day, 7 days a week, ensuring assistance whenever you need it
Chat responsewithin 2 minutes
Receive quick assistance with our chat support, ensuring responses within just 2 minutes for swift problem resolution.
Top-RatedSolutions
Users rated our support higher then the competitors on leading sites
