Managed Services

Unified Social Media Response Management

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ManagedServices

Integrated Social CRM for better interactions, smoother conversions, and fewer escalations

  • Get your company’s social media managed by our experts and improve lead conversion rates, customer satisfaction, retention rates, reputation, and brand loyalty.
  • Trained Resources: With trained experts interacting with your customers and prospects, you can be rest assured of quality responses and contextual replies that delight users.
  • On-Time Response: Adherence to strict SLAs (Service Level Agreements) ensures that no customer feels ignored and all incoming business is properly converted.
  • Hassle-free: With all social media channels being handled expertly, you can breathe a sigh of relief while your brand prospers and reaches new horizons.

Become a social sensation through our expertise

  • Flexible Plans: CloudSocial offers a range of plans to choose from (e.g., 8/12/16 hour support, 24x7 monthly support, etc.) and lets you choose the number of resources needed.
  • Delegate Efficiently: With CloudSocial, you just have to choose a plan and upload your knowledge base/FAQs for the resources. All interactions are taken care of thereafter, and you only have to concentrate on the most essential stuff.
  • Benefits Galore: Enjoy a range of benefits with CloudSocial which include improved online reputation for your brand, lead nurturing, mitigation of escalations, and real-time updates.

How you can benefit

  • Enhance your brand’s online reputation
  • Lead Nurturing – on time and contextual reply to prospects
  • Escalation Suppressing – on time resolution of customercomplaint
  • Real time updates